Wire Mesh Fabrications (WMF) were recently contacted by a large company in the north-west offering fit-out services to operators in the hospitality, hotel and leisure industries. The company had commissioned a local fabricator to manufacture a quantity of wire trays but had received complaints from their own customers who were unhappy with the quality of the finished trays.
Following a search for fabricators specialising in bespoke wire products fabrications, the company approached Wire Mesh Fabrications. After an initial telephone consultation, WMF promptly arranged for a sample of the faulty wire trays to be collected, enabling the company to identify the problem areas.
After further discussing requirements with the customer, WMF produced a sample which was promptly approved. They were then able to offer the client several quantity price breaks to help them get the best value for money.
The first order was produced on time and the customer was so pleased with their order that no sooner were the stainless steel wire trays delivered, they placed an order for another batch.
